Who we are
Our website address is: https://craftsofcharm.com.
Information We Collect
We may collect the following types of information:
Analytics Data: Through third-party tools (e.g., Google Analytics) to understand website traffic and behavior.
Personal Information: When you place an order or contact us, we may collect your name, email address, shipping address, billing address, and payment details.
Device Information: Includes your browser type, IP address, time zone, and some cookies installed on your device.
Order Information: Products you view, add to cart, and purchase history.
How We Use Your Information
We use your information to:
- Fulfill orders and deliver products
- Process payments and send invoices
- Communicate with you about your order or customer service inquiries
- Improve and personalize your shopping experience
- Comply with legal obligations
Cookies & Tracking Technologies
We use cookies to:
- Remember your cart and preferences
- Understand how users interact with our site
- Provide relevant product recommendations
You can disable cookies through your browser settings, but some features of the site may not function properly.
Third-Party Services
We may share your information with third parties that help us operate our website and process transactions, including:
- Payment processors (e.g., Stripe, PayPal)
- Shipping providers
- Analytics providers (e.g., Google Analytics)
These third parties are required to protect your information and use it only for the services we request.
Your Rights
If you are located in the European Union or a jurisdiction with data protection laws, you may have the right to:
- Access the personal information we hold about you
- Request corrections or deletion of your data
- Object to certain uses of your data
To exercise these rights, please contact us at admin@craftsofcharm.com.
Data Retention
We keep your information only as long as necessary to fulfill your orders, provide customer service, or comply with legal obligations.
Security
We take appropriate security measures to protect your personal information, including secure servers and SSL encryption.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with the updated effective date.